- Each Shift Digital partner program uses a different Shift ADF lead format and Shift lead destination rules.
- When a dealer enrolls in Modal using one of the following Shift Digital partner programs, in addition to sending Modal-formatted ADF lead emails directly to the dealership CRM, Modal will also send a Shift-formatted copy of each lead directly to Shift Digital: Mercedes-Benz, Porsche, Subaru.
- Therefore, when a Mercedes-Benz, Porsche, or Subaru dealership uses Modal ADF version 2.0, they will receive version 2.0 formatted data in the copy of the lead Modal sends directly to the dealer CRM, but the other copy of the lead sent to Shift Digital will follow the Shift-mandated format.
- When a dealer enrolls in Modal using the Toyota Shift Digital partner program, Modal will send only the Shift-formatted lead directly to the dealer CRM.
- Depending on the specific partner program, Shift Digital can forward their copy of each lead to the dealer CRM or not. For the best experience, Modal recommends that the dealer declines to receive the forwarded leads from Shift, and instead uses the latest supported version of Modal's direct-to-crm lead format. The exception to this recommendation is a Toyota dealer, who must receive the Shift-formatted leads sent directly to the dealer's own CRM system.
Partner-specific customizations
Partner | Lead file format and destination | Shift-formatted content | Notes |
---|---|---|---|
Mercedes-Benz |
Shift-formatted json uploaded to Shift and Modal-formatted xml emailed to dealer CRM (optional) |
One of the following: "lead":"codes":[{"source":"Drive Motors","key":"id", "lead":"codes":[{"source":"Drive Motors","key":"id", And one of the following: "lead":{"sourceId":"295"...}
"lead":{"sourceId":"284"...}
|
|
Porsche |
Shift-formatted xml uploaded to Shift and Modal-formatted xml emailed to dealer CRM (optional) |
Always includes: <id source="Drive Motors" sequence="1">1</id>
And one of the following:
<id source="Modal - Shop">549</>
<id source="Modal - Checkout">550</>
|
|
Subaru |
Shift-formatted XML uploaded to Shift and Modal-formatted xml emailed to dealer CRM (optional) |
Always includes: <id source="Drive Motors" sequence="1">1</id>
And one of the following:
<id source="Drive Motors – Digital
<id source="Drive Motors – Digital
|
|
Toyota |
Shift-formatted xml emailed to dealer CRM |
Always includes one of the following:<id source="toyota-tdds-2.0">3070</id>
<id source="toyota-tdds-2.0">3071</id> <id source="toyota-tdds-2.0">3072</id> <id source="toyota-tdds-2.0">3073</id> <id source="toyota-tdds-2.0">3075</id> |
|
Comments
0 comments
Please sign in to leave a comment.