How can I view Images a Customer has submitted to Modal?

Table of Contents

1. Overview
2. How to view Images
3. Document Change Log

Overview

Modal Checkout and Trade products both include opportunities for a customer to upload photos. During the Trade-In process, the buyer is given an option to submit photos of their vehicle along with it's registration. Similarly, a customer can also can upload a photo of their driver's license and proof of insurance during the Checkout process.  These images can be viewed on the Modal Dashboard and also through the Driveway link. 

How to view Images

 Modal provides two services for a dealership to view images submitted by a customer. One option is through the Modal Dashboard. First, navigate to your dealership's Dashboard page by signing in at https://dashboard.modalup.com/. Then, click on the specific order that images had been submitted for. The Trade and Documents drop-downs will contain any images a buyer has uploaded. 

The other option for a dealership is to download the images through the Driveway link. Every order submitted through Modal will send ADF XML to the dealership. Within this data is a Documents link to a unique driveway page for the order. The uploaded images will download after you click 'Get Photos' and enter your dealership's password on this page. 

Document Change Log

• 1.0 / August 21, 2020: Initial release