Table of Contents
1. Overview
2. Integrated Providers
3. Starting the Integration
4. I Don't See Our Provider On The List
5. Available Customizations within Checkout
6. Known Limitations
7. Documentation Changelog
Overview
PEN, the Provider Exchange Network, helps provide accurate product data from a dealer’s product provider e-rating system to use in Modal Checkout. Warranties and other products vary significantly in price and availability per vehicle and PEN integration allows for VIN-specific F&I products to be added into Checkout.
Integrated Providers
OEM
non-OEM
- Allstate
- Ally
- APPI
- Assurant Resource Automotive / The Warranty Group (VSC Only)
- AUL
- Century Automotive
- CNA National
- Dent Wizard
- EasyCare/APCO
- EFG Companies
- Endurance Dealer Services (EDS)
- Ethos
- First Dealer Resources
- Global Administrators
- IAS
- JM&A (*requires service provider setup request)
- Kornerstone
- Lousiana Dealer Services
- Millenium
- NSD
- Principal Warranty Group
- RoadVantage
- SouthwestRe
- U.S. Warranty
- Zurich
Starting the Integration
If your F&I provider is on the list above, submit the following information to support@modalup.com:
- Dealership Name
- F&I Provider
- PEN id (your F&I representative can provide you with this id)
Modal's support team will create a custom 'menu' that will contain the products and rates available based on 1 in-stock VIN at the time of submission. The recommended amount of products to show in Checkout is 5 and up to 5 coverages for each product for maximum conversion.
I Don't See Our Provider On The List
If you do not see your F&I provider on the list above, please submit a support ticket to Modal support by emailing support@modalup.com with the following information:
- Dealership Name
- F&I Provider
- PEN id (your F&I representative can provide you with this id)
If Modal is able to integrate with your provider, please allow at least 90 days for the integration to be completed.
Available Customizations within Checkout
- Product Name
- Coverage Name
- Term Months/Miles
- Deductible
- Description
- Surcharges (dealer mark up)
- Image displayed
- PDF Brochure Link
- Video Link
Documentation Changelog
- 1.0 / August 26, 2020: Initial draft release.
- 1.1 / September 3, 2020: Adding support for Kornerstone
- 1.2 / December 23, 2020: Adding providers and updating formatting
- 1.3 / January 8, 2021: Updated non-OEM list
- 1.4 / February 22, 2021: Updated OEM list
- 1.5 / March 31, 2021: Adding support for EasyCare/APCO
- 1.6 / April 6, 2021: Adding support for U.S. Warranty
- 1.7 / April 15, 2021: Adding support for Mercedes-Benz (MBUSA)
- 1.8 / April 29, 2021: Adding support for SouthwestRe and Subaru
- 1.9 / May 21, 2021: Adding support for AUL
- 2.0 / September 21, 2021: Removing known limitations section. Modal supports video/pdf links and GAP products now.
- 2.1 / September 28, 2021: Adding support for Ethos and Endurance Dealer Services (EDS)
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