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On Dashboard, admin level and higher users are able to modify their dealerships CRM Email directly. This is where Modal's leads, orders, and trades are emailed to.
In order to make any store level settings, navigate to the Store Settings -> Store tab in the top right-hand corner:
Changing The CRM Email Address
Modal is able to resend any leads generated in the past 48 hours to the new CRM email address. Any leads generated > 48 hours will need to be sent from your previous CRM provider. If you do not have access to Dashboard, please email email@example.com and include your dealership's name and new CRM email address.
- 1.0 / December 7, 2020: Initial release.
- 1.1 / April 5, 2021: Adding notes section