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  1. Modal
  2. Modal Platform
  3. Frequently Asked Questions

Frequently Asked Questions

  • Bureau Providers with DealerTrack / FinanceDriver
  • Can 'Phone number' be a required field in lead gate?
  • Can a Dealer directly make changes to Modal Checkout?
  • Can I exclude certain vehicles from Payment Calculator Options?
  • Can I view multiple Dealerships on Modal Dashboard?
  • Can Loaner and Executive vehicles have custom Checkout settings?
  • Can Modal Checkout be added to Custom SRP pages?
  • Can Modal Checkout links be injected into other banners or buttons?
  • Can Modal install buttons on "Specials landing pages"?
  • Can Modal Integrate Software For Non-U.S. Dealerships?
  • Can Modal Use A Retail Price In Checkout Other Than MSRP?
  • Can PEN products be reordered in Checkout?
  • Can the Custom Disclaimer be vehicle specific?
  • Can the Modal Checkout button stack be different between SRP and VDP pages?
  • Can the Modal Checkout button text be different between SRP and VDP pages?
  • Can the Monthly Preview text be altered?
  • Can the names of discounts applied in Checkout be altered?
  • Can the Trade Banner verbiage be changed?
  • Can the wording of Checkout delivery be changed?
  • Can there be specific lead gate behavior for each Modal Checkout button?
  • Does Modal provide Dashboard Usage Metrics?
  • Does Modal pull credit?
  • For vehicle Trade-In, can the Payoff field be made required?
  • How can I check if Modal Code is on my Website?
  • How can I Preview the Checkout Buttons prior to Launch?
  • How can I view Images a Customer has submitted to Modal?
  • How Do I Add A User On Dashboard?
  • How do I add my Delivery Address to Modal Checkout?
  • How Do I Change or Update My CRM Email Address?
  • How Do I Change The CRM?
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