Known Issues and Limitations
Use this list to see if an issue affecting you is already known and decide when to upgrade. Fixed issues are removed after 45 days.
- "We're having some trouble. Please try again in a few minutes." Error Message
- "We're sorry. Something went wrong." Error Message
- Build Payment CTA Returning 'See Dealer' When Main Checkout CTA Shows Monthly Payment
- Certain Vehicle Types Payment Data and Stock Imagery Not Available
- Dashboard (Alpha release) Known Issues
- Dashboard Users Are Seeing Incorrect Order and Lead Timestamps
- Does PaymentDriver handle state specific tax credit on trade ins?
- Kelley Blue Book Missing 2020, 2021 Vehicles
- Price Increases Showing As Discount On Order Summary and Driveway Links
- Shoppers in North Carolina Will See Incorrect Title, Tag and Transfer Fees
- Trade Tool Not Tracking Google Analytics Events
- VIN Specific Rebates Not Supported
- What can't I process a credit app when I'm 18 years old?
- Why am I not seeing Modal's Checkout on a Dealer.com (DDC) VDP?
- Why are conditional rebates and special offers being selected but not applied in price breakdown?
- Why Are Customers In Wisconsin Ineligible for Instant Approval?
- Why Are Orders Not Displaying In Dashboard?
- Why does an order have a negative sales tax?
- [RESOLVED] Condition Filter Showing Only Used Vehicles In Shop